Overall
Teammate with glasses had very good communication with captain as well as teammates. Captain needed to be more assertive at the start so the priorities are clear.
Phone
911 “911, what service do you require” Amb “Is the patient breathing?” No “What is your exact location?” (115 Meeting Street, Nashville, Tennessee, 29401, United States) Hotel, all “How many people are hurt?” 4 “Can you describe the condition of the casualties?” Unc non b aed, diabetic, stuck in lift “Ok, assistance will be arriving shortly. Please stay on the line and let me know if you have any further information.” -