Overall

Captain was calm but team very loud so felt out of control from the start. AW spent a lot of time on the radio and communication to team stopped so team didn’t know where to go. Good initial grouping.

Phone

911 “911, what service do you require” Amb, pol, fire “Is the patient breathing?” No “What is your exact location?” (115 Meeting Street, Nashville, Tennessee, 29401, United States) All, not hotel name “How many people are hurt?” 3 “Can you describe the condition of the casualties?” Unc non b, hypo, broken arm, sun burn, lift asthma taken pump “Ok, assistance will be arriving shortly. Please stay on the line and let me know if you have any further information.”